NPS Survey: Would you recommend Fidelity Bank PLC
Fidelity Bank, also known as Fidelity Bank Plc., is a commercial bank in Nigeria headquartered in Victoria Island, Lagos. It is licensed as a commercial bank with international authorization, by the Central Bank of Nigeria, the central bank and national banking regulator
Result
ABOUT NPS Survey
NPS surveys divide your users into three categories based on the scale point they selected:
1) Promoters (9-10): Promoters are your customers who are loyal and enthusiastic about your organization and will continue buying and referring others.
2) Passives (7-8): Passives are generally satisfied customers, but lack the enthusiasm of Promoters. This group is vulnerable to competitive offerings and not immune to defection.
3) Detractors (0-6): Detractors are often unhappy and can diminish your brand through negative word of mouth.
Disclaimer: This Survey is an Independent Review
Please note that this survey is conducted as an independent review and is not affiliated with any particular company or organization. The opinions and views expressed in this survey are solely those of the participants and do not represent the official stance or perspective of any company. The purpose of this survey is to gather unbiased feedback and insights from respondents. Thank you for your participation.
