NPS Survey: Would you recommend Wema Bank PLC
Wema Bank stands as the trailblazer behind Africa’s inaugural fully digital bank, ALAT, marking a pioneering milestone on the continent. Among Nigeria’s most unwavering financial institutions, the bank boasts a storied legacy of banking expertise spanning decades. Throughout its journey, Wema Bank has retained a ceaselessly innovative spirit, ceaselessly enriching the experiences of its stakeholders.
Distinguished as a publicly listed Nigerian entity, the bank has meticulously cultivated a heritage of trust and tenacity. This legacy has kindled unswerving allegiance from its esteemed clientele. With an unrelenting commitment to progress, Wema Bank incessantly introduces bespoke offerings finely attuned to the evolving requisites of its patrons across their diverse life stages.
A formidable ally to over one million individuals, families, and enterprises throughout Nigeria, the bank stands as a cornerstone for the fulfillment of their individual and financial aspirations.
NPS SURVEY
NPS Survey Result
ABOUT NPS Survey
NPS surveys divide your users into three categories based on the scale point they selected:
1) Promoters (9-10): Promoters are your customers who are loyal and enthusiastic about your organization and will continue buying and referring others.
2) Passives (7-8): Passives are generally satisfied customers, but lack the enthusiasm of Promoters. This group is vulnerable to competitive offerings and not immune to defection.
3) Detractors (0-6): Detractors are often unhappy and can diminish your brand through negative word of mouth.
Disclaimer: This Survey is an Independent Review
Please note that this survey is conducted as an independent review and is not affiliated with any particular company or organization. The opinions and views expressed in this survey are solely those of the participants and do not represent the official stance or perspective of any company. The purpose of this survey is to gather unbiased feedback and insights from respondents. Thank you for your participation.
