NPS Survey: Would you recommend Guaranty Trust Holding Company PLC
Guaranty Trust Holding Company PLC also known as GTCO PLC is a multinational financial services group, that offers retail and investment banking, pension management, asset management and payments services, headquartered in Victoria Island, Lagos, Nigeria.
Result
ABOUT NPS Survey
NPS surveys divide your users into three categories based on the scale point they selected:
1) Promoters (9-10): Promoters are your customers who are loyal and enthusiastic about your organization and will continue buying and referring others.
2) Passives (7-8): Passives are generally satisfied customers, but lack the enthusiasm of Promoters. This group is vulnerable to competitive offerings and not immune to defection.
3) Detractors (0-6): Detractors are often unhappy and can diminish your brand through negative word of mouth.
Disclaimer: This Survey is an Independent Review
Please note that this survey is conducted as an independent review and is not affiliated with any particular company or organization. The opinions and views expressed in this survey are solely those of the participants and do not represent the official stance or perspective of any company. The purpose of this survey is to gather unbiased feedback and insights from respondents. Thank you for your participation.
